Shipping Policy:

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All orders are fulfilled and shipped by Printful, a third-party fulfillment service. Orders are typically fulfilled within 2-7 business days. 

Estimated shipping times:

- USA: 3-10 business days

- Europe: 5-10 business days

- International: 10-20 business days​​

Notice: Delivery times may take longer than the estimated time, depending on your location

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Shipping rates are calculated at checkout based on the order's size, weight, and destination. Once your order is shipped, you will receive a confirmation email with tracking information. For more details, please refer to Printful's Shipping Information. 

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Returns Policy:

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If your item arrives damaged or defective, please contact us within 7 days of receiving the product. We will arrange for a replacement or refund. Printful handles all returns and refunds. For more information, please refer to Printful's Return Policy. 

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To initiate a return, please contact our customer service at pilotjer.help@gmail.com with your order number and reason for return. Customers are responsible for return shipping costs, except in cases of damaged or defective items.

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Orders are fulfilled using trusted services that rely on top-tier shipping carriers to ensure reliable delivery for every order.